Cancellations may be made within 12 hours of placing your order, and ONLY if the order has not begun to be processed. Cancellations are NOT accepted during major sales/events. To cancel your order, message us through the Contact Us page within 12 hours of placing the order, and we will get back to you as soon as possible.
Refunds & Exchanges
Due to the handmade nature of our business, we DO NOT accept any exchanges or refunds for change of mind. If there is somehow an error with your order, please message us via the Contact Us page, and we will be more than happy to make things right!
Our current processing time is 5-15 business days. Most orders will generally be processed and shipped within 5 business days, however please be wary that sometimes it can be stretched to the 15 business day mark (especially during busy periods). Please note that this time frame is for the processing time, and NOT the time frame that the order will take to reach its destination.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.